Frequently Asked Questions
Everything you need to know about bringing joy to your outdoor spaces.
How long will it take for my garden decor to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Are your products weather-resistant?
Yes, our products are specifically designed for outdoor use. We use high-quality materials like powder-coated metal, treated wood, and UV-resistant resins to ensure longevity against sun, rain, and snow.
What is your return policy if I am not satisfied?
We offer a 30-day happiness guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Currently, Happy Gardens ships exclusively to addresses within the United States and Canada. We are looking into expanding our shipping zones in the near future.
What should I do if my item arrives damaged?
While we take great care in packaging, accidents can happen during transit. Please contact our support team within 48 hours of delivery with a photo of the damage, and we will send a replacement immediately at no extra cost.
How can I track the status of my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website so you can monitor its progress.